Gopal Pillai

Director & GM, Seller Services: Amazon India

Gopal has been with Amazon for the last 7 years and held various roles in the US and India.He moved to Bengaluru, India year and half ago to lead Seller Services for Amazon India.

He currently manages all aspects of seller ecosystem in India including seller offline and online marketing, seller acquisition, seller education/enablement services, fulfillment channels (such as FBA, Seller Flex and Easy Ship), seller experience and engagement initiatives. Amazon India currently has over 150K sellers, 100M products and is growing rapidly.

Prior to this role, he managed the US Home Entertainment business, US Mobile Electronics business, US Heavy Bulky Delivery Experience and started the Amazon Cable Store business, for customers to sign up for services from leading content providers like Comcast.

Prior to Amazon.com, Gopal was the Director of Digital Products for BusinessWeek (including businessweek.com and BusinessExchange, a social media site for business professionals). Before that, his roles included co-founding an early stage technology startup and leadership roles in Non-profit, Healthcare, Insurance and Energy sectors.

Gopal has an MBA from the Kellogg School of Management and a Bachelor’s in Computer Science and Engineering from the University of Madras, India.


Keynote: Know Your Customer – A Simple Philosophy But A Complex Execution

The Lalit